Leadership Lessons
Leadership Lesson #1
The Relationship Between Servant Leadership and Organizational Performance
The first leadership lesson I explored was the relationship between servant leadership and organizational performance. These are two extremely important topics that are relevant to organizations of any type and size. Servant leadership appeals to the idea that leaders should be servants first, or those who give back to those around them. This, in turn, inspires the people they work with to dedicate time and effort to a cause. Organizational performance refers to the ability of a team to output work to a certain standard. While the two may not seem connected at first, they are incredibly intertwined. The theory of servant leadership can be utilized to promote productivity, commitment, and trust within a team, allowing them to exceed their goals. This lesson taught me how best to promote positive changes within SOAR through leadership.
Several studies have been conducted to analyze the connection between different types of leadership on performance levels. This was done not only to enhance a group’s abilities, but also to improve their behaviors and the environment they are working in. One such type of leadership that has been researched is the theory of servant leadership. This term was coined by author Robert K. Greenleaf and was expressed in both his essays and his way of life. He recognized the importance of human resources in businesses and their capacity for greatness. Greenleaf also understood common issues that arise within leadership, particularly among leaders who are not in their positions for the right reasons. He described leadership as “something given, or assumed, that could be taken away” while “servant nature” is “not bestowed, not assumed, and not to be taken away” (Greenleaf, 1977, p. 2). He strongly believed that we as humans are servants first and leaders second. Those that skip ahead to leadership without first serving are likely looking for power and control, rather than obtaining the position for their dedication to a cause. They are also more likely to lack commitment and esteem from their peers or subordinates (Greenleaf, 1977, p. 17). By learning to serve first, people will earn the experience and respect needed to become a leader.
This theory of servant leadership has gained traction in the past few decades, becoming more popular in workplaces around the world. A group of researchers in Peru sought to investigate the role of servant leadership on the organizational performance and culture of administrative staff. Their review of previous literature expanded upon the theory of servant leadership, emphasizing the importance of a servant gaining respect from their colleagues so that, one day, they can be a better-equipped leader. Their results further proved “the importance of servant leadership in achieving better organizational performance,” as well as organizational culture. More importantly, they discovered that “cultures that are service-oriented allow for better levels of performance toward external customers” (Alipio et al., 2023). This is an exciting result that validates the importance of servitude in leadership. It prompts organizations to foster a servitude-based environment to improve productivity while also providing a needed service. Thus, servant leadership theory can be especially useful for improving efforts in organizations that work to serve external customers. The refined work culture and knowledge that the organization is creating change in their community will encourage employees to put forth their best work.
Servant leadership characteristics have also been studied in relation to other variables, including member dedication and trust. A literature review on these factors noted a positive relationship between aspects of servitude leadership and the commitment of a group’s members (Setyaningrum et al., 2020). This is an important correlation, especially for growing organizations looking to improve their membership retention. If members feel a sense of belonging and commitment to an organization, which is likely if they are being led by someone well-versed in servant leadership theory, they will want to contribute. This fosters a more productive and welcoming environment in which leadership development can occur.
I have come into contact with the theory of servant leadership many times since coming to Purdue. Although I was unaware of it at the time, I believe I was first introduced to it when I met our impact team’s current Executive Director, Anushka. It is evident in the way she carries herself and manages SOAR that, before she was a leader, she was once a servant. She is extremely dedicated to our impact team and encourages us to be the best versions of ourselves. Anushka has the ability to motivate, empower, and teach our members, something I have certainly learned from her. When I first joined SOAR in the first semester of my freshman year, I was simply looking to become involved on campus. As a general member, I learned my roles and SOAR’s responsibility of giving back to our community. It was incredible to see how much of an impact a small group of students could have on others.
In time, I stepped up as a Squadron Leader and have since utilized my experiences to inspire the next generation of SOAR members. I have embodied the theory of servant leadership in everything I do, understanding the Research Squad’s needs and encouraging a welcoming environment. As I was once in their shoes, I understand their mindset and what they must do to further develop themselves as leaders. I do my best to provide an environment in which they can practice important skills and grow individually as we continue to serve our community. Practicing the servant leadership theory has provided me with the proper skills and experience to guide the Research Squad’s members and impact the lives of the children we work with. In the future, I will continue to utilize the theory to create a more effective and efficient team. By educating SOAR members on leadership theories and their role in increasing organization performance through workshops and meetings, our organization will increase its social impact.
I have also learned a great deal about servant leadership as a Lead Forward Fellow. The class the fellows take is structured in such a way that we learn how to develop ourselves as leaders. I deeply resonated with the theory of servant leadership when we spoke about it in the fall semester. I feel that all members of an organization should have a voice and feel comfortable in sharing their opinions. Understanding the work and self understanding needed to become a leader is also something I value. The most competent leaders are those that are confident in their abilities and aware of how to motivate their members. As one of the leaders of SOAR, I have had the opportunity to work with other talented leaders and learn how best to improve our performance.
Leadership Lesson #2
Social Change Leadership Theories in the Lives of College Students
My second leadership lesson pertained to general leadership and aimed to answer the question: What concepts within social change leadership theories can be utilized by college students to help their surrounding communities? As a member and leader of a successful impact team, I wanted to learn more about what allowed SOAR Through Leadership, or Students Overcoming All Restrictions Through Leadership, to prosper in a college environment and how to continue such efforts. The lesson would be also useful for any student-founded organizations looking to utilize social change theories to create positive change in their communities.
A paper by Willis Watt encompasses several different leadership theories, including the Social Change Theory, with the purpose of explaining effective leadership methods. Its research can be used to answer the question of how to utilize social change theories to help one's community. Watt wrote that the Social Change Theory is based upon the principles of “creating change, collaboration, and civic leadership” (Watt, 2009, p. 55). He then continued to explain each of these in depth, describing their importance in enacting change within society. These three principles can be used as a simple yet effective basis for any organization. In my experience, student-founded organizations in college are not successful if they aren’t formed for the right reasons or lack proper leadership. If members of an organization come together on the premise of helping their community and are willing to collaborate for the good of those around them, they have a sound foundation for an impact team. They can further develop their understanding of the Social Change Theory, as well as other related concepts, to support their cause.
When asking how college students can best implement these theories into their organizations, I feel that civic leadership should be focused on. College students are often focused on improving their resume or being a member of several clubs. Since this limits their time and level of commitment, it ultimately takes away from how meaningful their involvement with an organization should be. Civic leadership aims to correct this mindset. It “shifts from an emphasis on goal attainment for the good of individuals or just a group within an organization, to emphasizing the common good of society as a whole” (Watt, 2009, p. 56). Members of any organization, especially those dedicated to creating change, should be involved in a group with the purpose of helping others rather than themselves. If an individual’s motivations are pure and they practice the principles of creating change and collaboration, they can be successful in supporting their community.
A study on the same topic aimed to explore the growth in leadership capabilities of Asian American college students. Although this paper was focused on a specific group of people, its findings on leadership dimensions can be applied to the broader community of college students. The study closely monitored developmental experiences of the students, including involvement on college campuses, to construct a social change model of leadership. They found that social change leadership can best be described by a combination of “self-knowledge, collaborative leadership competence, and active citizenship” (Lin, 2010, p. xiv). These concepts are closely related to those mentioned previously, with the addition of self-knowledge. In order to “facilitate positive social change,” a student must first “improve their self-knowledge,” which is defined as “understanding of one's talents, values, and interests, particularly as they relate to one's ability to demonstrate effective leadership” (Lin, 2010, p. 61). Being cognizant of one’s strengths may be challenging for young college students, but it’s a basic part of becoming a leader. Forming a group of students with diverse abilities and the self-knowledge to recognize their own skills will set their organizations up for success. As long as student leaders are aware of their abilities and confident in them, they will have the tools to create positive change.
Social change leadership theories can be utilized as a foundation for organizations formed in college. They will guide both leadership and members to stay connected and complete tasks efficiently, allowing them to have the greatest impact on their community. I have experienced the benefits of self-knowledge, collaboration, and civic leadership firsthand through SOAR and understand their role in a successful organization. Through activities and workshops, I will continue to encourage SOAR members to discover their strengths and values, as well as recognize their contributions to their community. If they have not already, they will understand the impact they are having on not only those in need, but also their personal leadership journey. I will continue to employ these beliefs and actions as a leader of SOAR, as well as in any future endeavors I face.